As required, all Evergreen Bank Group customers will be notified of our privacy policies via initial and ongoing customer privacy disclosures (Initial and Annual Notices). Evergreen Bank Group’s disclosure is also available at all banking center locations. For more information, please contact one of our banking representatives.
Evergreen Bank Group collects, retains and uses information about individual customers only where it is allowed by law and where Evergreen Bank Group reasonably believes it is useful in administering Evergreen Bank Group’s business and in providing products, services and other opportunities to our customers. Evergreen Bank Group does not sell data divulging any specific information about an individual customer’s accounts or transactions. Additionally, Evergreen Bank Group does not have any future plans to change its policy on selling data. In the event that Evergreen Bank Group begins to sell customer data, the customer will be notified and given the opportunity to “opt out,” whereupon that customer’s personal data will not be sold.
Evergreen Bank Group has established procedures to ensure that its customers' financial information is accurate, current and complete in accordance with reasonable commercial standards. Evergreen Bank Group will respond in a timely manner to customer requests to correct inaccurate information.
Evergreen Bank Group limits access to its customers’ confidential and private information to employees with legitimate business reasons for knowing such information. Evergreen Bank Group will continue to educate its employees about the importance of confidentiality and customer privacy. Employees will be appropriately disciplined for any failure to comply with Evergreen Bank Group’s Privacy Policy.
Evergreen Bank Group maintains security standards and procedures regarding unauthorized access to customer information.
Evergreen Bank Group shares information within our family of companies in order to provide our customers with the best possible products and services at reasonable prices, and to prevent fraud and criminal activity. Customer information is not used for sale to third party vendors, without consent from the customer.
Evergreen Bank Group does not reveal specific information about its customers or their transactions to unaffiliated third parties for their independent use, unless the information is provided:
Whenever Evergreen Bank Group does provide specifically identifiable customer information to a third party, Evergreen Bank Group insists through a written agreement that the third party adhere to similar Privacy Policies that provide for keeping such information confidential.
Evergreen Bank Group's Privacy Policy will apply to customers’ confidential and private information with regard to both traditional and non-traditional (i.e., Internet) banking activities. However, due to the unique nature of the Internet and the ease with which information can be exchanged, Evergreen Bank Group feels it is important for customers to be aware of the unique issues surrounding Internet Banking. Messages sent to Evergreen Bank Group by electronic means (i.e., "e-mail") are not secure. Evergreen Bank Group recommends that individuals not send any confidential information to Evergreen Bank Group by e-mail. Individuals accept the risk that this information may be intercepted by a third party.
Evergreen Bank Group requires customers to utilize specific passwords for access to confidential and private information. Evergreen Bank Group reminds customers of their responsibility to safeguard User IDs and passwords. In addition, commercial customers should carefully screen those employees to whom User IDs and passwords are granted. Evergreen Bank Group utilizes encryption, firewall, router, third party verification procedures and other security software and hardware to help prevent unauthorized eavesdropping of and access to customers’ confidential and private information. Evergreen Bank Group utilizes virus protection software to help prevent the spread of computer viruses. Evergreen Bank Group utilizes “cookies” to help authenticate its customers’ identities and to help facilitate the exchange of information between Evergreen Bank Group's systems and its customers’ systems. Evergreen Bank Group reminds all of its customers that links in Evergreen Bank Group’s web sites can be found to web sites not under its control. These web sites will not necessarily comply with Evergreen Bank Group's “Privacy Principles” and security standards. Evergreen Bank Group reminds all of its customers that confidential and private information may be compromised in both traditional and non-traditional banking activities. Evergreen Bank Group can only establish policies and procedures to help restrict use of and access to confidential and private information. If any Bank customer believes that confidential and private information has been compromised, please contact Evergreen Bank Group immediately so that the potential breach can be investigated.
Any comments or complaints about this policy, any privacy-related issue or any inaccuracy in customer data can be made by contacting:
Evergreen Bank Group
1515 W 22nd Street, Suite 100W
Oak Brook, IL 60523
1-888-505-BANK (1-888-505-5624)